Website Terms & Disclaimer

Last updated: 23 October 2026

This website, samfrost.co.nz, is operated by Ace Digital Marketing Ltd, operating the Sam Frost digital marketing consultancy (“we”, “us” or “our”).

These terms explain the permitted use of this website and the limitations of the information and free resources available through it.

Website information

Our articles, guides, videos, examples, calculators and other website resources provide general information about digital marketing and related topics.

They do not take account of every business’s circumstances, objectives, systems or obligations. Before acting on website information, consider whether it is appropriate for your situation and obtain tailored advice where needed.

Website content is not legal, tax, accounting or financial advice.

Reading this website, using a free resource or sending an enquiry does not, by itself, create a paid consulting engagement.

Accuracy and changes

We take reasonable care when preparing website content. However, advertising platforms, search engines, software products, policies and industry practices change frequently.

Content may become outdated, and we do not guarantee that every page or resource is complete, current or free from errors.

Publication and update dates, where shown, help indicate when information was prepared or reviewed. Please contact us if you identify a material error.

Marketing results are not guaranteed

Digital marketing outcomes depend on factors including budget, competition, market conditions, your offer, website performance, implementation, data quality and decisions made by third-party platforms.

Unless expressly agreed in writing, we do not promise a particular search ranking, advertising position, traffic level, number of leads, sales result, cost saving or return on investment.

Case studies, testimonials and examples describe particular experiences or illustrate possible outcomes. They are not a promise that another business will achieve the same results.

This does not limit any obligation to provide agreed services with reasonable care and skill.

Free tools, calculators and downloads

Our free tools and resources are intended to assist with planning, formatting, analysis and general understanding.

Their outputs depend on the information entered, the assumptions used and the tool’s limitations. Estimates, projections and scores are indicative and should not be treated as a complete assessment of an advertising account or business.

You are responsible for checking inputs and reviewing outputs before relying on them or implementing changes. For example, review generated keyword lists before uploading them and check spending projections against actual account settings and expenditure.

A free tool is not a substitute for an agreed professional audit or account review.

We may update or withdraw free tools and resources. We do not promise ongoing availability, compatibility or support unless separately agreed.

Paid services are subject to the scope, fees, responsibilities and other terms agreed with you in a written proposal, engagement agreement or other written acceptance.

These website terms do not, by themselves, establish payment terms, cancellation charges, ownership of client deliverables or limitations of liability for a paid engagement.

Any agreed engagement terms take precedence over these website terms in relation to the services covered by that engagement.

Submitting an enquiry or attending an introductory call does not oblige you to purchase services.

Third-party platforms and websites

We may refer or link to third-party websites, products and services. Those providers control their own content, availability, pricing, policies and terms.

A link or reference does not, by itself, mean that we endorse everything offered by that provider or have a commercial relationship with them.

We do not control decisions by Google, Meta, LinkedIn, Microsoft or other third-party platforms, including changes to algorithms, advertising policies, account approvals, suspensions or reporting systems.

Third-party names and trademarks belong to their respective owners. Their appearance on this website does not imply sponsorship or endorsement of our business.

Commercial relationships

If we receive an affiliate commission, referral fee or other material benefit connected with a recommendation on this website, we will disclose that relationship alongside the relevant recommendation.

Intellectual property and permitted use

Unless otherwise stated, website content and resources are owned by us or used with permission.

You may read, link to and use our website resources for your personal use or internal business purposes. You may use outputs generated by our free tools in your own marketing activities.

You may share a brief extract with clear attribution and a link to the original page, subject to any applicable third-party rights.

Unless permitted by law or a resource’s specific licence, you must obtain permission before reproducing substantial portions of our content, republishing our tools, selling our resources or presenting our work as your own.

This section concerns public website materials. Rights in paid client deliverables are governed by the relevant engagement agreement.

Acceptable use

You must not use this website to:

  • Carry out unlawful activities.
  • Attempt to gain unauthorised access to systems or information.
  • Introduce malicious software or interfere with website security or availability.
  • Submit fraudulent, abusive or unlawful material.
  • Infringe another person’s privacy or intellectual property rights.

We may restrict access where reasonably necessary to address misuse or protect the website.

Privacy

Our Privacy Policy explains how we collect, use and protect personal information.

Please review it before submitting personal information or using features that collect information.

Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded or limited, including any applicable rights under the Consumer Guarantees Act 1993 or Fair Trading Act 1986.

Subject to those rights, and to the extent permitted by law, we exclude liability for indirect or consequential losses arising from use of this website or its free resources.

This website disclaimer does not determine liability for paid consulting services. Any agreed limitations for those services must be set out in the relevant engagement agreement and remain subject to applicable law.

Changes to these terms

We may update these terms from time to time. The current version will appear on this page with the updated date.

Changes apply prospectively and do not retrospectively alter an existing paid engagement.

Governing law

These website terms are governed by New Zealand law. New Zealand courts have non-exclusive jurisdiction, subject to any mandatory rights or jurisdiction rules that apply to you.

Contact

For questions about this website or these terms, contact:

Sam Frost
Ace Digital Marketing Ltd
Email: info@samfrost.co.nz
Postal address: 19 Hudson Street, Bryndwr, Christchurch 8053, New Zealand